Chloé Chevalier

Designing experiences from business strategy through product launch since 2009

UX design - User research - Service design

 
 
 
 
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Portfolio

How to enhance the continuing education program in France?

The government wanted a more efficient program and a global digital platform for each stakeholder.
User research, user journey, mobile application and responsive website, BtoC and BtoC platforms


How to create value in a corporate restaurant's company?

The biggest corporate restaurant company in France had no digital services yet, and wanted to improve its customer's satisfaction.
User research, service design, digital on-site, smart checkout, mobile application

Other exciting projects

  • How to rethink the new spaces of the Thalys trains?

  • How to position the future online travel guide of Air France and KLM?

  • How to make the checkout of Oui.sncf faster for clients and still improve the cross-sell? see here

  • How to reach a more diverse audience for the Barnes Museum throughout their website? see here

  • How to show the diversity of offers of the Futuroscope park and improve the conversion rate of the booking? see here

  • How to immerse people into the oil-sand issues, help them forming an opinion and keep up a 3 weeks game-documentary? learn more

  • How to fight food-waste in students restaurants? learn more

  • How to invent the future of television programs?

And I also…

  • Work with Castagne to define its workshops’ strategy and services' value.

  • Support Social Entrepreneurs by finding solution to their challenges with Makesense

  • Participate in guiding the next generation of designers by being a jury member and speaker for interactive design students

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About

Chloe Chevalier
 

Skills

  • Service design - user research, user journey mapping, needs analysis, information architecture

  • UX design - wireframing, prototyping, team working with graphic designer, user test (usability test, AB test...)

  • Lead of creative workshop with stakeholders

  • Softwares - Sketch, Figma, Axure, InVision, Photoshop, Illustrator, Indesign

 

Clients

Air France - KLM
Arte
Barnes Foundation
Caisse des Dépots
Calvin Klein
CIC

Cisco
Compass-Group
Ministère de l’éducation
La Redoute
Parrot
PMU

Prisma Media
SFR
Société Générale
Thalys
Thierry Mugler
Voyages-sncf

 

Story

I started studying general multimedia topics. I learnt development, design, video... I loved it and specialized in UX design at Les Gobelins.

After spending 4 years in great agencies in Annecy, Paris and Montreal, I am now freelancer since 2011. I also have been jury and speaker for interactive design students, and animate creative workshops to help social entrepreneurs to solve their challenges.

My favorite projects allow me to design engaging global stories for users and solve complex issues. I answer client's business goals providing sustainable and innovative solutions for their users.

Read more about my CV and experiences on linkedin.

Contact

I live in Paris (well, Pantin to be specific). I am always thrilled to discuss a new project with passionate people: say hello or connect.

 
 
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